Privacy Policy
This policy describes the ways we collect, store, use and protect your personal information. You accepted this policy when you registered or opted in to receive our newsletter. We may amend this policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it. In addition, if the revised version includes a substantial change, we will provide you with 30 days’ prior notice by posting notice of the change on the "Policy Updates" page of our website.
How we collect information about you
When you visit the ELAN website, we collect your IP address and standard web log information, such as your browser type and the pages you accessed on our website.
If you register, we store your Contact information - your name, address, phone, email, and other similar information provided by you.
Before permitting you to use our Ebidroom Service, we may require you to provide additional information we can use to verify your identity or address.
When you a registered member, we collect information about your account transactions and activity.
How we use cookies
When you access our website, we, or companies we hire to track how our website is used, may place small data files called "cookies" on your computer.
We send a "session cookie" to your computer when you log in to your account. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we don’t need to ask you for your password on each page. Once you log out or close your browser, this cookie expires and no longer has any effect.
We also use longer-lasting cookies for other purposes such as to display your e-mail address on our sign-in form, so that you don't need to retype the e-mail address each time you log in to your account.
We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser permits, but doing so may interfere with your use of our website. We may also collect information about your computer or other access device to mitigate risk and for fraud prevention purposes.
How we protect and store personal information
Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user.
We store and process your personal information on our computers in the US, and we protect it by maintaining physical, electronic and procedural safeguards in compliance with applicable US federal and state regulations. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.
How we use the personal information we collect
Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We may use your personal information to:
• provide the services and customer support you request;
• process transactions and send notices about your transactions
• resolve disputes and troubleshoot problems;
• prevent potentially prohibited or illegal activities, and enforce our User Agreement;
• customize, measure, and improve our services and the content and layout of our website;
• send you targeted marketing, service update notices, and promotional offers based on your communication preferences;
ELAN will not sell or rent any of your personal information to third parties for their marketing purposes and only shares your personal information with third parties as described in this policy.
How you can restrict ELAN from sharing your personal information
Federal and state laws allow you to restrict the sharing of your personal information in certain instances. However, these laws also state that you cannot restrict other types of sharing. Because we have chosen to refrain from certain types of data sharing, the only type of sharing of your personal information that you may restrict is as follows:
If you do not want ELAN to share your personal information with other financial institutions for the purpose of marketing our jointly offered services, please email us and we will update your profile
How you can access or change your personal information
You can review and edit your personal information at any time by logging in to your account and clicking the Profile subtab under the My Account tab.
How you can contact us about privacy questions
If you have questions or concerns regarding this policy, you should contact us by email at bizdev@elangc.com or you can write us at 4644 Hawley Boulevard San Diego CA 92116
